When you play on Synbet, we hold certain information about you. This page explains in plain terms how it's stored, who can access it, and when it's deleted.
Assessed in compliance with international data protection standards
Synbet (synbet.bet) places the highest importance on its members' privacy. This privacy policy explains what personal information Synbet collects, why it collects it, and how it is kept secure.
By using our site or app, you are considered to have accepted this policy. We recommend reading it — it's written in plain language, free of complex legal jargon.
Synbet does not sell your data. Your information is used solely to improve our services and meet legal obligations. You can request deletion of your data at any time.
"Personal data" refers to any information that can identify you, directly or indirectly — such as your name, mobile number, email address, or IP address. "Processing" means the collection, storage, modification, or deletion of that data.
Synbet collects data in two ways — information you provide directly, and information collected automatically while you use the platform.
When you use Synbet, certain information is collected automatically. This includes:
Without this information, keeping your account secure is not possible. If someone attempts to log in to your account from another country, it can be detected through IP logs. This data also helps prevent fraud.
Synbet uses your information only for specific, legitimate purposes — never unnecessarily.
Your data is used to verify registration, confirm logins, and keep your account secure.
To ensure deposits and withdrawals are processed correctly and to prevent money laundering.
To analyse which features are most used and improve your overall experience.
Your previous conversation history is retained so we can resolve your issues faster.
Storing and reporting data in accordance with regulatory requirements.
We show you promotions relevant to your betting activity — you can opt out of this at any time.
Synbet follows the highest industry standards to keep your data secure, with protection in place at both the technical and administrative levels.
Data required for your active account will be retained while it remains open. After closure, certain information is kept for up to 5 years as required by law, after which it is permanently deleted.
Synbet never sells your data. However, in limited circumstances, information may be shared with trusted third parties.
All third parties who receive your data are contractually required to uphold Synbet's privacy standards. Your information is never shared with marketing or advertising companies.
In some cases, your data may be processed on servers outside Bangladesh. However, data protection standards are maintained at all times, and transfers are made only to GDPR-compliant countries.
Synbet uses cookies on its website. Cookies are small data files stored in your browser that help keep the service running smoothly.
| Cookie Type | Purpose | Validity | Can It Be Deleted? |
|---|---|---|---|
| Essential | Maintaining Login Sessions | At Session End | No — the site cannot function without these |
| Performance | Faster page loading | 30 Days | Yes |
| Analytics | Analyzing Site Usage Patterns | 1 Year | Yes |
| Preferences | Remembering Language & Settings | 6 Months | Yes |
You can delete or block non-essential cookies at any time from your browser settings. Note that doing so may affect the functionality of some features.
Synbet believes you should have full control over your own data. That's why we provide you with the following rights:
You may request to view the information we hold about you.
You may contact support to request corrections to any inaccurate or outdated information.
After closing your account, you may request that your data be deleted, except where we are required to retain it by law.
You can opt out of marketing communications — unsubscribe via email or submit a request to support.
You may request an export of your data in a structured, portable format.
To exercise these rights privacy@synbet.betto send an email. Synbet will respond within 30 days.
Synbet strictly does not provide services to anyone under 18. If an underage account is detected, it will be closed immediately and all associated data will be deleted.
If you believe a child or minor is using Synbet, please notify us immediately at support@synbet.bet.
Synbet may update this policy from time to time. If changes are made, you will be notified in advance via your registered email or an app notification. For significant changes, at least 30 days' notice will be given.
Continuing to use Synbet after any changes have been made will be taken as your acceptance of the updated policy. The date of the latest version is always shown at the top of the page.
For any questions or requests regarding our privacy policy, please contact our dedicated privacy team:
General queries are answered within 48 hours. Data access or deletion requests may take up to 30 days.
Your privacy is guaranteed on both a technical and policy level — not just in words
Every message and transaction is protected with AES-256 encryption — readable only by you and Synbet.
We collect only the information necessary to provide our services — nothing more.
Even within Synbet, your data is not visible to everyone — only designated staff can access it when necessary.
At least twice a year, third-party experts conduct a full security audit of Synbet.
Your data is never sold — that is an absolute principle at Synbet. No information is shared with advertisers.
Don't want promotional emails or notifications? Unsubscribe any time with a single click — no questions asked.
Claiming the Synbet welcome bonus is straightforward. Once you register and make your first deposit, the bonus is automatically credited to your account. Here are the key details:
If your bonus hasn't arrived, let us know via live chat or at support@synbet.bet. It's usually resolved within a few minutes.
There are several ways to reach Synbet — any time, day or night:
All channels support communication in Bengali. VIP members receive a dedicated manager's contact for direct access.
Your privacy is protected. Your data is secure. Join Synbet with complete peace of mind.
⚠️ 18+ only. Play responsibly. Terms and conditions apply.